Support

Questions, problems or feedback about ASHFALL? Write to us:
office@mada.digital

When reporting a problem, please include your device (e.g. iPhone 16 Pro), the iOS version and a short description of what happened. We usually reply within a few working days.

Frequently asked questions

How do I restore my purchase?

Open the purchase screen in the game (e.g. via a locked station on the world map) and tap “Restore purchases”. Use the same Apple ID you bought with.

How do I get a refund?

Purchases are handled entirely by Apple. Request a refund at reportaproblem.apple.com.

Which controllers are supported?

Every controller iOS supports: Xbox, PlayStation and MFi controllers. The touch controls hide as soon as you use a controller; touching the screen brings them back.

How do two players play on one device?

Connect a second controller and press Start during a level. Player 1 can keep using touch.

How does online co-op work?

Choose “Online co-op” on the title screen. Both players need a Game Center account. Only the host needs the full version; the guest plays every stage the host has unlocked.

Is my progress saved?

Yes, automatically: when pausing, when leaving the app, after every wave and on the world map. Cleared stages can be replayed from the world map. Your save stays on your device.

How do I change the language?

The game follows your device language. To change it for ASHFALL only, go to Settings → Apps → ASHFALL → Language.

Achievements or leaderboards don't show up.